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Frequently asked questions
Baggage, documents, payment, changes: everything you need to know before booking.
It depends on the airline and the fare. On economy flights between Canada and Morocco, you can usually expect one or two checked bags of 23 kg and one carry-on. We always state the exact allowance in your quote and can add extra bags on request.
Yes, depending on the conditions of the fare purchased. Some tickets can be changed for a fee, while others are non-refundable. We clearly explain these conditions before the ticket is issued and handle the process with the airline if your plans change.
A passport valid for the entire stay is essential. Depending on your situation, you may also need a permanent resident card, an electronic travel authorization (eTA) or a visa to enter Canada. See our Destinations page for details and always check the official requirements before you leave.
We answer every request within 24 business hours, and most often in less than two hours during our opening hours. Once you have chosen an option and payment is received, your e-ticket is emailed to you, usually the same day.
No payment is requested on this website. Once your itinerary is confirmed, an advisor will tell you the secure payment methods available: credit card, Interac e-Transfer or payment at our Montreal office.
A direct flight is the fastest: about 7 hours between Montreal and Casablanca. A connecting flight can be cheaper or the only option from some cities. In every quote, we compare price, total travel time and comfort to help you choose.
Babies under 2 usually travel on an adult's lap at a reduced fare. Children pay an adjusted fare depending on the airline. Include the number of children and infants in your request: we can book seats, bassinets and children's meals when the airline allows it.
You are never on your own: contact us by phone or WhatsApp. We help you find another flight, assert your rights with the airline and follow up on your baggage claim.
Because every trip is unique. Fares between Canada and Morocco vary a lot depending on dates, stopovers and baggage: an advisor compares the options to offer you the best price, with no hidden fees.
Yes. We arrange flights in both directions, for example to bring your loved ones to Canada. Simply select a Moroccan city as your departure point in the quote form.